Services

Can we arrange an airport pick-up and drop-off?
Certainly – check out our competitive rates under ‘Booking Extras’ When you book online.

Is there a Concierge Service?
Yes there is. Our multilingual concierge is on hand to get you discounts and organise reservations throughout the city on your behalf.

Does the Hotel Majestic Florence have a swimming pool, gym facilities, wellbeing centre, etc?
Unfortunately not.

Do you offer private parking?
Yes we do.

Rooms

Does every room have international satellite TV?
Yes it does.

Is there a telephone connection in each room with an outside line?
Yes there is – consult our staff when checking in for call rates.

Is there an internet connection in every room?
Guests with laptop computers may hook up to our ADSL network via internet sockets in each room.

Do the rooms have balconies or terraces?
Some do yes, subject to availability.

Booking

What’s the child policy?
One child under 6 can stay free in the parents’ room. If you have more than one child, or children 6 or above, additional bed supplements will be added. Please consult the Hotel Majestic Florence online Booking Office for exact rates.

What’s the cancellation policy?
Bookings may be modified or cancelled up to 24 hours before you’re expected to arrive free of charge. After this cut-off point there’s a charge of the first night of your booking.

Are bookings secure?
Yes – your card details are protected by Secure Socket Layering 128 BIT Encryption. In plain English, that’s the same level of protection as with online banking.

How can you offer instant confirmation?
Our online booking office operates in real time, meaning that when a booking is made the room becomes unavailable in the system. If no rooms are available, you won’t be able to book.